Reviews (304)
I got charged $19 even though i installed it one day and uninstall it the next day. I got refunded for the charged amount through customer service. The customer service understood the issue and processed it with no hassle. Even though I uninstalled the app cause i didn't needed it, it is a good app for whoever needs to have their product personalized.
Hi,
We are sorry to see you go. Regarding the charge, we noticed that you installed our app on November 8 and uninstalled it on November 24. Since the 14-day trial ended on November 22, a pre-charge for the 30-day cycle was applied.
However, as you are covered by our 30-day money-back guarantee, we have issued a full refund for the charge, as discussed in our previous email.
If there is anything else we can assist you with, please do not hesitate to let us know.