Reviews (337)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 8, 2026

We are just starting out and we are using complex logic to build out our custom campaigns before we launch. The customer service has been amazing. They have answered every question and follow-up that we have had usually within a few hours or by next day. They have even created videos so we can see how to setup custom logic. Even with my many questions they did not treat me as though I was bother or talked down to me. If I did not have them working with on this project, I am not sure that I would be able to get ready for launch.

It feels great to be supported by a company that wants you to succeed and treats you with respect.

Pillar & Point
United States
4 months using the app
June 11, 2026

I'd give them 10 stars if I could. I specifically needed an app that would allow customers to change dog coat colors and add in text when needed. I tried 2 previous apps with the same issue...but TeeInBlue was the only app that actually worked to figure out the problem. (The Vitals app was interfering with the cart.).

In addition, whenever I've needed any smaller help so far...they've been super quick to help me get it figured out. My site feels polished and professional...and I have no doubt we'll see a nice increase in sales with TeeInBlue installed.

Good Girl John
United States
9 days using the app
Teeinblue replied July 21, 2026

We sincerely appreciate your thoughtful feedback and 5-star rating. Knowing that Teeinblue provides a smooth, intuitive personalization experience and works reliably once set up is incredibly rewarding for our team. We’re especially happy that our support team was able to assist you effectively, even with more complex setups. Thank you for choosing Teeinblue and for your strong recommendation. 💕

May 22, 2026

I just started using Teeinblue this week, and I've been impressed with how the design process is organized - it's modular, so it's very logical and saves time compared to other order automation apps I've used. It looks very nice on the storefront as well, and seems like it will be user-friendly for customers. There's a bit of a learning curve, but the customer service has been very responsive and I'm happy with my choice.

Lark and Moss
United States
5 days using the app
Teeinblue replied July 21, 2026

Thank you for your wonderful review. We’re delighted to know that our solution has helped you and that our support team could assist you effectively.

May 19, 2026

I have been using this app for a couple of weeks now on the trial, and it's great!

I will be using the full paid version going forward as the support from the team is very good and the app customisation features are great. It is very much worth the money.

Andy and Kristie from the support team are very helpful, they reply very quickly and are always able to help me out with any problems :)

EZ Apparel
United Kingdom
8 days using the app
Teeinblue replied July 21, 2026

"We truly appreciate your kind review and your confidence in our platform.
Our mission is to provide the most powerful and reliable personalization solution for Shopify merchants, and feedback like yours confirms we are on the right path."

April 21, 2026

Great app, been using it for a while now, their support team is fast and will do whatever they can to help you out and find a solution.
Had no issue setting it up but there is a learning curve I'd say (but it's well documented and you can always ask the team)

definitely recommend it

Hakaiki Print
French Polynesia
About 1 year using the app
Teeinblue replied May 1, 2026

Thank you very much for sharing your experience and for leaving such a generous review.

Your kind words and continued support mean a great deal to us. We’re grateful for the opportunity to work with you and are committed to continuously improving to meet your expectations. Thank you again for being a valued Teeinblue user. 💖

July 22, 2026

Been working with TiB for year now. Their people are like part of our team. answering every single question around the clock to support and help us to get to the next phase. If only all apps and the people behind it worked this well, the world would be a great place! Andy & Alina are next level as well as the rest of the team!

SOX Coffee
United States
12 months using the app
Teeinblue replied July 28, 2026

Wow, thank you so much for taking the time to share such a detailed and thoughtful review. We are truly grateful for your kind words and incredibly happy to hear that Teeinblue has been a reliable and powerful solution for your personalized products.

We’re especially thankful for your recognition of our support team. Providing responsive and solution-oriented support, even for more complex setups, is something we take great pride in, and your feedback truly motivates us to keep improving.

Thank you again for your trust, support, and strong recommendation. We’re excited to continue supporting your store and wish you continued success with Teeinblue!

July 14, 2026

Ich stehe mit meinem Shop noch ganz am Anfang und komme nicht aus dem E-Commerce-Bereich. Deshalb muss ich mir vieles erst nach und nach aneignen. Gerade zu Beginn war teeinblue für mich nicht immer einfach zu verstehen.

Umso mehr hat mich der Support überzeugt. Bisher wurde jedes meiner Probleme schnell und kompetent gelöst. Egal wie viele Fragen ich hatte – selbst wenn sie für erfahrene Nutzer wahrscheinlich ganz einfach waren – hatte ich nie das Gefühl, dass sich ein Mitarbeiter daran gestört hat. Im Gegenteil: Das Team war immer freundlich, geduldig und hilfsbereit.

Ein so guter Support ist gerade für Einsteiger unglaublich wertvoll. Vielen Dank an das gesamte teeinblue-Team!

Momentt
Germany
2 months using the app
April 8, 2026

We have been using Teeinblue for almost 2 years by now, everything is smooth and perfect, support is lowly they are sometimes working even on weekend days.

FEIA
Poland
Almost 2 years using the app
Teeinblue replied April 10, 2026

We sincerely appreciate your thoughtful feedback and 5-star rating. Knowing that Teeinblue provides a smooth, intuitive personalization experience and works reliably once set up is incredibly rewarding for our team. We’re especially happy that our support team was able to assist you effectively, even with more complex setups. Thank you for choosing Teeinblue and for your strong recommendation. 💕

May 20, 2026

Karen客服小姐姐非常有耐心,帮我解决很多的问题,给个好评!

ParticleDancing
China
About 7 hours using the app
Teeinblue replied July 21, 2026

Thank you for your positive feedback. We’re glad to hear that both our product and our support team have made a positive impact on your business.

April 2, 2026

I highly recommend this app—I absolutely love it! It’s been a game changer for my Shopify store. The customer service is amazing as well. Even though there’s a time difference, they always get back to me as quickly as possible and never leave an issue unresolved. I’m not a very tech-savvy person, but they’ve been incredibly patient and helpful every time I need assistance.

Rosie's Store
United States
2 months using the app
Teeinblue replied April 10, 2026

We truly appreciate your kind review and your confidence in our platform.
Our mission is to provide the most powerful and reliable personalization solution for Shopify merchants, and feedback like yours confirms we are on the right path.