Reviews (174)
At first, my emails to the support team were going to their spam folder so if you don't hear back from them for a while, try writing via the app form again. Once they received my messages, they were so helpful and responded very quickly. They helped me with all of my questions (and I had a lot!) and they never made me feel bad about asking. They also responded in a very clear and easy to understand way. I really appreciate this app!
Hi,
First of all, I'm very sorry for the inconvenience! We checked the email records and we received your first email, but the next three emails went into the spam folder, so we were unable to reply to you in time.
We have checked your subsequent emails and have understood the problem you encountered.
I have applied to you for a collaborator account with only theme permissions to solve this problem.
Shopify will send you an application email, please check.
You can also check your email for the minimum email we sent.
Best regards!
ymq app