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Reviews (75)
Support is never online. Worked great for awhile and it stopped working for no known reason. I contacted support and they fixed the issue after a couple of days which is reasonable enough time. However They asked me to modify my review and I was happy to after the solution was fixed but the holiday and I was ill kept me from doing so. I went today and I noticed that the app was uninstalled from my shop in which I did not uninstall. I go into my shop logs and it was uninstall and canceled by them since I had to grant them access to my store. This is not how you treat customers.
Sorry to hear you had a bad experience. That’s not the experience we aim to provide. Our support hours are 9 AM to 5 PM, Monday to Friday, and we've consistently responded to your queries within a few minutes.
We also reached out to you via Instagram DM to assist further.
If you still feel we’re the right fit for your needs, please reply to our emails so we can help resolve this for you.
Wishing Blue Ridge Whispers Team in United States continued success in business!