Reviews (179)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited January 3, 2026

After updating my Shopify theme, I encountered some issues. I decided to uninstall and then re-install Locales.AI, which resolved everything—now the app works perfectly again.

I genuinely like Locales.AI as an app, but the customer service leaves room for improvement. When problems are simple, support is helpful and responsive. However, for more complex issues, they tend to go silent and rarely provide proactive updates, such as notifying users when certain features are temporarily down.

Overall, the app itself is excellent, but the support experience could be much better. As the saying goes, there’s no such thing as a free lunch.

Trooper Beer EU - distributed by Universal Marketing EU
Austria
8 months using the app
AGI Forge Global, Inc. replied May 31, 2025

Wow—thank you for the fantastic review! 🌟
We’re beyond happy to hear that Locales.ai stands out as the best translation app you’ve used. Creating natural, human-sounding translations is exactly what we aim for, and your feedback truly motivates us to keep raising the bar.
If there’s ever anything we can help with, just give us a shout! 😊

Lewis and The Locales.ai Team