Reviews (3)
I just install the app but they doesn't allow to use the app until subscribe to basic or premium plan with 3 days free trail. I have subscribed to basic plan and now want's to cancel it but I cannot see any cancellation option.
Thank you for your feedback. I want to clarify a few important points for other merchants considering our app:
Cancellation Process: Like all Shopify apps, canceling is simple, just uninstall the app from your Shopify admin. There's no separate cancellation process needed. Uninstalling immediately stops all billing.
Free Trial: We offer a full 3-day free trial with access to all features, allowing merchants to thoroughly test the app before any payment is required.
Transparency: Our pricing and trial terms are clearly displayed before installation. The app functions exactly as described in our listing.
We've helped thousands of merchants successfully manage customer account deletions with great satisfaction. For any merchants who need assistance with our app or have questions about Shopify's standard app management processes, our support team is always available.
We respect that not every app is the right fit for every store, and we appreciate when merchants take advantage of the free trial period to make that determination.
Best regards,