Reviews (30)
Useless. Used it with their Easy Ads app..I realized that website pixel does not work, so facebook ad spend goes out of bound without any results.. Poor app Easy Ads app .
Also customer service answer after 2 days
Hi Natural Organic Honey,
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you encountered.
We reviewed your account and noticed that your campaign ran for only a few hours. This limited time is not enough for the system to collect sufficient data, learn, and begin optimizing performance. Proper optimization requires a minimum learning period, especially for new pixels or newly launched campaigns.
Our team contacted you multiple times via email to investigate your concerns and help ensure everything was set up correctly, but we did not receive any response that would allow us to look deeper into the issue and support you effectively.
Regarding customer service, we apologize if our response time felt slow. As soon as we received your message, we reached out through several channels to assist you as quickly as possible.
Your experience matters to us, and we’re committed to improving. Please feel free to reply to our email anytime—we’re ready to assist you and ensure everything is fully resolved.
Thank you again for your feedback.
Ouissal Oulad Laghrab
Customer Success Manager