Reviews (49)
Catalogue Ace has been a major letdown for my Shopify store. The app's limited customization options and rigid layout structures have made it impossible for me to create a catalog that truly represents my brand. The lack of flexibility in product grid layouts and image sizing has resulted in a catalog that looks generic and uninviting. Furthermore, the app's slow loading times have negatively impacted my store's overall performance. Until Catalogue Ace addresses these issues, I'll be forced to look elsewhere for a more robust and user-friendly catalog solution.
* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*
We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.
Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.
Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.
While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.
Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.