BrandsSync | Dropshipping

Very poor customer service. There is no direct communication channel and no response to emails. There is also no tracking information provided for the order, which is still not delivered after 25 days. Despite being marked as "dispatched," I have no idea where the order is or when it will arrive. No updates, no replies. This is extremely frustrating and unprofessional. I will seriously reconsider whether I should continue my subscription or cancel it altogether.