Reviews (28)

Overall rating
2.6
Counts per rating level
  • 36% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 50% of ratings are 1 stars
All reviews
August 4, 2025

I've spent months talking to Awin support explaining that this app doesnt work for syncing product feeds and they keep just sending me documentation to the set the app up. I've already set it up but IT DOESNT WORK.

KiDSiE
United Kingdom
About 1 year using the app
Awin Ltd replied August 7, 2025

We're really sorry to hear about the ongoing frustration you've experienced with syncing your product feed. We understand how discouraging it is to keep receiving setup documentation when you've already completed the steps and the issue still isn’t resolved. That’s not the level of support we aim to provide.

We’d like to take a closer look at your specific case to better understand what’s going wrong and ensure it’s escalated to the right technical team. Please reach out to our Support team via https://success.awin.com/s/contactsupport, using the subject line "Shopify Review", and include your account ID and a brief description of the problem. We'll do our best to assist you more effectively.

Best regards,
The Awin Team