Reviews (238)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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We started using xCotton’s Shipping Protection and Product Accident Warranty services for the first time about a month ago. So far, the experience has been very positive.
Many of our customers are already choosing the shipping protection option, and what stands out is that their product warranty is backed by AIG. This makes it much easier to earn customer trust, as AIG is a well-recognized and reliable partner.
Another big advantage is xCotton’s fast response time. Whether it’s for us as merchants or for customers who initiate a case, they consistently provide a reply within 24 hours.
Overall, we see xCotton as an app worth using long-term. It helps us offer more complete value-added services to our customers, and strengthens trust in our store.