Reviews (45)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
September 4, 2025

Bad service, Maria contact me and would access on our account with access on all settings we have, included Finance, Orders, Customers and more, very strange. After this we contact here and she told us, you can do the problem by yourself, I send you the setup link... Thanks for nothing.

Monolith Shop GmbH
Germany
Over 1 year using the app
Conversion Bear replied September 4, 2025

I’m sorry to hear about your frustrations with the support you received.

We truly value your feedback and are always working to improve the service we provide. Our goal is to deliver a smooth, efficient experience for every client, and we’re committed to offering the best support possible.

We’ve investigated this matter and our team will be reaching out shortly to assist further. In the meantime, please don’t hesitate to contact us if there’s anything else we can help with we’re always here and happy to support you.

Kind regards,