Reviews (35)
Signed up for premium and had the worst experience on Shopify so far.
-Hid most of my products from customers
-Bugs out and stops working with hidden products
-Support takes days to respond (had to uninstall while waiting)
Hi Minotaur Studios — Matt here, founder of Scrollio.
I’m sorry you hit that. Product loading failing (or feeling like products disappeared) is exactly the kind of thing that should never happen, and I’m treating it as a top priority.
A few updates that are already underway:
Scrollio is getting a major facelift and reliability update. I’m personally rewriting the core loading path so collection and search grids stay stable across themes.
We parted ways with our previous development team. Everything is now hand-coded by me, the founder. That means faster fixes and no “ticket ping-pong” when something breaks.
The app already has a built-in fail-safe: if Scrollio can’t load products for any reason (or billing/payment fails), it steps aside and falls back to your theme’s normal pagination so the storefront isn’t left broken. That safety net is staying, and I’m hardening it further in this update.
Onboarding is now AI-assisted, so you don’t have to click around hunting for grid selectors on your theme. Setup should be minutes, not a scavenger hunt.
Even with all of this, Premium stays $19.99/year. Most alternatives on the App Store land around $48/year. We’re keeping the low price on purpose.
If you’re open to giving us another look once this ships, reply here or email scrollio@bysimpli.com and I’ll help personally. Thanks for the honest feedback — it’s what pushed this rebuild.
— Matt
