Reviews (32)

Overall rating
3.4
Counts per rating level
  • 63% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
All reviews
Edited January 26, 2026

One in three scans the camera goes black. We tried 5 devices. They all have the issue. Extremely frustrating. Going to look for another app.

Trail.nl
Netherlands
8 months using the app
BR Data Solutions replied September 20, 2025

Hi,

This is a known bug within Shopify Mobile for iOS. As an embedded app, we utilize Shopify's scanning code to read barcodes via the camera and have already reported this issue to them. We are currently awaiting a fix.

As a workaround, please use our app via the free Shopify POS app, as the camera scanner is more stable on that platform.

We regret any inconvenience caused.

Thanks,
picklist@brdatasolutions.com