Reviews (30)
Overall rating
3.6
Edited January 26, 2026
One in three scans the camera goes black. We tried 5 devices. They all have the issue. Extremely frustrating. Going to look for another app.
Trail.nl
Netherlands
8 months using the app
BR Data Solutions replied
September 20, 2025
Update Feb 2026
Shopify has fixed their camera scanner in the latest version of Shopify Mobile for iOS. Please update from the Apple App Store to pick up the fix.
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Hi,
This is a known bug within Shopify Mobile for iOS. As an embedded app, we utilize Shopify's scanning code to read barcodes via the camera and have already reported this issue to them. We are currently awaiting a fix.
As a workaround, please use our app via the free Shopify POS app, as the camera scanner is more stable on that platform.
We regret any inconvenience caused.
Thanks,
picklist@brdatasolutions.com