Reviews (24)
quite tricky to setup, ui needs work, also i think it should be clearly stated that you cannot easily automatically pay collaborators out via paypal its not a feature on paypal by default you have to contact them and be approved, the alternative for payouts (stripe) is extremely complicated to setup.
Also i am based in australia and i thought i would make the payouts in my collaborators local currency but the conversions dont work properly and instead its giving them my local total in their currency which is incorrect.
Hello Matik Design team!
Thanks for taking the time to share your feedback — we really appreciate it.
We’re sorry to hear that the setup process felt tricky and that the UI didn’t meet your expectations. We’re actively working on improving clarity and ease of use across the platform.
We also understand that Stripe Connect can feel complex, especially for international setups, and we’re reviewing how we can streamline that experience as well.
Regarding payouts to collaborators in their local currency from Australia, we know this can be confusing, and we’re working on providing clearer guidance and more flexible options in the future.
Thanks again for your honesty — feedback like this helps us improve.
If you’d like help getting everything set up, we’re always here to support you.
Our support team is here for you 24/7.
Kind regards,
CollabPay team