Reviews (4)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
All reviews
November 9, 2025

Very basic app.

Muskat-ES
Hong Kong SAR
3 minutes using the app
Accord Labs replied November 17, 2025

Hi there - thanks for taking the time to leave feedback. I'm really sorry to hear you had a disappointing first impression.

Accord is designed to provide fully on-brand AI voice calls and SMS for recovering abandoned checkouts, but it looks like you may not have been able to complete setup. I notice your store never selected a billing plan and no calls or API activity were triggered, which usually means the onboarding didn’t finish - so you weren’t able to experience the actual functionality.

I'd love to help you get set up properly so you can see the full value of the app. If you reach out to us at support@accordlabs.ai.

We can walk you through setup step-by-step, make sure it works in your region, and get your first recovery flow running.

We’re here to help and would appreciate the chance to resolve the issue and improve your experience.

Thank you,
Daniel
Founder, Accord Voice Concierge