Reviews (3)

Overall rating
3.6
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
All reviews
November 14, 2025

Appears to be in beta testing. Continually having to contact support to address features that don't work. Each time I received a response that said a new release was coming the following week to address issues or install some of the most basic needs of an app like this. There is no "universal" product option (supposed to be in an upcoming release), the plate/vin lookup returns error code (to be updated in upcoming release), there is no option to download data once installed (supposed to be available in upcoming release). Of major significance is that the data is stored in the Tags field and is never cleaned up by the system. That is to say, uploading a data file creates Tag entries. Deleting the data from the system does NOT remove it from the Tag field, so subsequent data uploads simply adds to the Tag field. I had products with up to 5 redundant entries in the Tag field. As there is no way to remove them in the app, I have had to download a mass data file (using Matrixify in my case) and manually remove all the garbage Tag entries this app made. Most importantly, the filtering algorithm does not return correct results in several conditions, which makes the app useless. I have now used up all 7 days, with 5 days worth of notifying tech support of problems. At this point they seem to have quit responding. I am uninstalling the app.

Standard Diesel Direct
United States
7 days using the app
Cartmade Limited replied July 21, 2026

Thank you for this detailed, honest feedback, it was hard to read, but fair. You tried AutoFit AI in our very first days after launch, and your experience reflects that. That's context, not an excuse: we fell short, and we're especially sorry about the duplicate tags you had to clean up manually.

Every issue you raised went straight onto our dev team, and since then we've shipped universal product support, plate/VIN lookup fixes, data export, and automatic tag cleanup, along with major filtering improvements. If you'd ever give AutoFit another try, we'd love to offer an extended trial with hands-on onboarding and I'll personally make sure it's a different experience.
- Suman