Reviews (17)
This is the second month I’m paying $25, and I still can’t get any customer support. Truly disappointing. Shame on you for leaving your users without help. I can’t wait to switch to another multivendor app.
We understand how disappointing it is to pay for a service and not receive the level of support you expect. This is not the experience we want for our users, and we truly regret the inconvenience you’ve faced.
That said, after reviewing your account, we can confirm that our team has responded to all of your queries. It’s possible that our replies may have been missed. We also shared a meeting scheduling link in the following support ticket to assist you further:
https://webkul.uvdesk.com/en/customer/ticket/view/643891
We kindly request you to schedule a meeting at your convenience so we can help you through the resolution process promptly.
We’re looking forward to assisting you and resolving this matter for you!! Team Webkul