Reviews (1)

Overall rating
1
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All reviews
January 15, 2026

Onboarding funktioniert nicht.
Scans funktionieren nicht.
Privacy Einstellungen können nicht verändert werden.

Das ist wirklich eher sinnbefreit.

STAY SPICED !
Austria
23 minutes using the app
Usercentrics GmbH replied January 17, 2026

Hi,

Thank you for sharing, I’m Alex, the Product Manager for this app and I’m genuinely sorry about the experience you had with us.

You’re absolutely right that it shouldn’t feel pointless. We’ve found that the app isn’t working as expected for some stores, and we’re currently investigating what’s causing this so we can address it properly. That’s on us, and we should have caught it earlier.

I’d like to look into your setup and make this right. Could you please reach out via support and mention this review and it’ll come directly to the team working on the fix: https://support.usercentrics.com/hc/en-us/requests/new

Thank you once again for pointing this out, as it will help us improve our experience.

Alex