Reviews (6)
This app is a scam, do not install it. At first, it worked, but then it suddenly stopped. I contacted support, and one of the representatives didn’t even know how to help me. They attempted to resolve the issue, but the problem persisted. I cancelled the app twice, but the billing cycle is still running, and I've been double-charged. so if you see this app in youtube dont install this
Hi Pawwera — thanks for taking the time to share your experience.
We want to be very clear: we are not a scam, and we’re genuinely sorry this was frustrating for you.
Regarding billing — all charges are handled directly by Shopify, not us. If an app is not uninstalled before the free trial ends, Shopify automatically bills for the cycle, even if the app is later removed. This is a Shopify-wide policy and applies to all apps on the App Store.
That said, we acknowledge that you experienced technical issues and that our support team did not resolve everything to your satisfaction — and that’s on us.
We’ve already reached out privately to personally resolve this, including fixing any remaining issues and ensuring you’re taken care of. We’re more than happy to make this right.
If you’re open to it, please reply to our email so we can fully resolve this for you.