Craftybase Inventory + Sync

I had a number of issues setting up as Craftybase wasn't integrating properly with Shopify and picking up my historical data and therefore stock numbers accurately. After a number of attempts to resolve this, the work arounds I was given made things worse, and I ended up having to disconnect the app and have spent hours and hours stock taking to try to rectify my stock numbers doing multiple stocktakes. I had paid additional subscription fees to get the right subscription and help I needed, and have been now denied my request for a refund as a result. They were fully aware of the issues and gave me generic work arounds. Now that I have cancelled and advised them, they want to offer full help. I have moved on to Katana and won't be back. Really disappointed .