Atlas: AI Store Builder

Hi there,

I'm really sorry to hear about this frustrating experience.

Just to clarify, all app charges are handled directly by Shopify. Because Shopify runs billing in two cycles, charges can sometimes still appear after an app is removed until the billing period closes—this isn't something we have control over on our end.

That said, your experience matters to us and we want to help make this right. Please reach out to us at support@helloatlas.io and we'll look into your specific case and guide you through getting this sorted.

We're here to help.

– Eddie, Head of Support