Reviews (204)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
February 8, 2026

Exceptional Support Experience with Rahul Kumar

We at Parkash Shoppe had a fantastic Support experience, thanks to Rahul Kumar from the GoKwik Support team.

What truly stood out was his patience, clarity, and precision. There was no unnecessary back and forth — Rahul kept communication crisp, direct, and solution-focused. He helped us implement custom automation flows tailored to our business model, and explained everything step by step without overcomplicating it.

Even during tight timelines, he was available when needed — including on WhatsApp in urgent cases. That kind of dedication and response time is rare these days.

Having worked with support teams from other platforms before, I can confidently say that Rahul Kumar’s professionalism and ability to close issues quickly and cleanly gave us the smoothest support experience so far.

Highly recommend GoKwik — and especially Rahul — if you’re serious about scaling with the right support team behind you.

— Sanchit Mittal
Parkash Shoppe
https://www.parkashshoppe.com

Parkash Shoppe
India
7 months using the app