Reviews (8)
This app advertises a free plan but charges usage fees based on order volume, which has nothing to do with the app’s functionality. Charges were not clearly disclosed. Support refused a refund. Be very careful installing this app.
Hi @Born To Glam,
We understand billing concerns can be worrying, so we’d like to clarify for anyone reading:
• Pricing is shown inside the app before activation (https://bit.ly/4aU20ED)
• Billing happens only after the store owner manually accepts it (https://bit.ly/4kIKXJ4)
• Charges are processed by Shopify, we cannot charge stores ourselves
Screenshots above show the pricing details and the approved charge.
Even so, we have offered the merchant a middle-ground resolution by offering a yearly plan upgrade to help settle the matter fairly.
If you have questions, please reach out, we’re always happy to help before installing or activating the app.