Reviews (36)
Cancelled app before end of term. They kept by $$$ and ended my service before the end date. I got a whole 11 days for $100! Sick to death of the constant con.
Hi, we’re sorry you feel this way, but the cancellation was triggered from your side, and once canceled Shopify immediately ends the service. During the active period the app worked as expected and you were able to export and sync products without issues. The charge was $63.99, not $100, and was processed according to the billing cycle.
We clearly explained how to reactivate and when to cancel to avoid this situation, and this could have been prevented by following those instructions. As a fellow ecommerce business owner, you know how inaccurate reviews can impact a business, and we hope you’ll reconsider. Our support team is here if you’d like to resolve this directly.