Reviews (46)

Overall rating
4
Counts per rating level
  • 59% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 28% of ratings are 1 stars
All reviews
February 22, 2026

The overall experience has been extremely disappointing. The so-called “AI Chatbot” is nothing more than a set of rigid, templated responses and cannot genuinely be considered AI-driven. There is no real intelligence or adaptability in the system. Implementation was entirely left to us—we had to configure the workflows on our own by watching a series of videos, and when questions arose, there was no support available to assist us. Messages and inquiries went unanswered. We were explicitly told that a Relationship Manager would be assigned even under a prepaid 3-month plan, but this never happened. This was a clear misrepresentation.

Overall, the software is poorly supported, misleadingly marketed, and not fit for businesses expecting a functional AI solution. Prospective users should proceed with caution before committing time or money to this platform.

prettyFIT
Singapore
18 days using the app