Reviews (29)
Sadly, we have had nothing but disappointment with this application. It is broken. After wasting a month, trying to get Shopify to help, and google to help, it turns out that both Shopify and Google have advised me only AWIN can fix this issue. Well, we have lost a month, lost sales, lost credibility, lost top publishers due to the feed not updating and spent around £1000 setting up. Not to mention hundreds of hours lost, staff costs etc. So far its been a waste, I really hope AWIN take this message serious and fixes the issues and prevents such things from happening in future.
Hi InStock,
We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We understand how frustrating and costly this situation must have been, given the time and resources you’ve invested. Issues with feed updates can have a significant impact, and we take this very seriously.
Our tech team is currently investigating this issue and will be in touch with you shortly. We appreciate you bringing this to our attention and are committed to resolving the issue as quickly as possible. We’ll keep you updated on progress and ensure this is addressed.
Thank you again for your patience.
Best regards,
The Awin Team
