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The team at ShopXHQ have been brilliant with helping configure up the app for our online store. They have been actively communicating throughout the installation process, assisting with our questions, and it certainly helped with a smooth transition.
The app works really well and it suits our business model of providing the customer a delivery day option with only the shipping option. But we're happy to have the click and collect when that is needed.
We previously used another app which intermittently sent through the delivery information which was super frustration. Switching to this app has reduced this business and customer frustration and works every time. It gives the customer more options to provide information to make sure their delivery requests are met.
Hi Leah & team All About The Box Organics,
Really appreciate you taking the time to share this experience.
Glad Slotly is working well for your delivery date setup and helping you offer a smooth delivery day selection, along with click and collect when needed.
One of the biggest things we focus on is reliability, especially making sure delivery date, notes, and order details are always captured correctly inside Shopify. Good to hear this has reduced the issues you were facing earlier.
Also great to see you using postcode-based delivery flows and giving customers clear options during checkout. That’s exactly where a delivery date picker should help improve both operations and customer experience.
If you ever need help with custom delivery rules, blocking checkout without date selection, or refining your delivery schedule further, we’re always around to help.
Thanks again for trusting Slotly.
Zuri | ShopX HQ