Reviews (30)

Overall rating
2.2
Counts per rating level
  • 33% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 57% of ratings are 1 stars
All reviews
April 9, 2026

I had a very frustrating experience with Awin, especially when trying to cancel their services. After deciding to close my account, I reached out multiple times via email with no response. It feels nearly impossible to get in touch with their support team when you actually need them.

Sassy Jones
United States
3 months using the app
Awin Ltd replied April 20, 2026

Hi Sassy Jones,

We’re sorry to hear about your experience and the difficulty you faced when trying to get in touch with our support team. That’s certainly not the experience we aim to provide.

We’ve since reviewed and localized your previous conversations with our team, and we can confirm that your request has now been addressed. If there’s anything further you need or if any questions remain, please don’t hesitate to reply directly to our colleagues. They’ll be happy to assist you.

Thank you for your feedback, as it helps us improve our processes and support.

Best regards,
The Awin Team