Reviews (11)
AVOID THIS SOFTWARE
We started using MYOBSync from 01 March 2026 and things look to be good on paper. Syncing ability between MYOB Business and Shopify and the ability to track inventory. However, expect to do integration implementation all by yourself. There is one webpage guide with blocks of information and a few photos but definitely not the most helpful for small business or first time implementors.
I have requested a call or a demo from the support team over the past two months with no avail. The support team lack knowledge and just refer you to the webpage guide for more information. I have been going around in circles for months trying to figure out these issues. A simple 1 hour call to implement this service during the first time would have saved myself and also MYOB Sync hours and hours with researching issues.
Payment syncing haven't been working since 12 March 2026 with no explanation. This is really a disappointing software and disappointing service.
You can see a lot of promise about how this software should be used and how it can support small businesses. However, this has just been a royal waste of time and not worth the trouble.
Thank you for your feedback.
Our Australian-based support team has been in regular contact throughout your implementation and ongoing use of MYOB Sync. The integration requires some store-specific configuration, particularly around payment allocation, tax settings and inventory tracking. Our team works closely with merchants to identify and resolve these matters, while also providing detailed setup resources that can be accessed at any time.
We have taken your feedback on board and are continuing to expand our onboarding resources for new users, as well as improve the visibility of syncing information and logs within the app.
If you still have outstanding issues please reply to your existing support ticket or contact our team so we can continue investigating.
