Reviews (7)

Overall rating
4.4
Counts per rating level
  • 57% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
May 16, 2026

A useful tool for highlighting areas for improvement.

The Yorkshire Scarf Company
United Kingdom
1 day using the app
AITHOR replied June 25, 2026

Thank you, The Yorkshire Scarf Company, for trying Why Aren’t They Buying? and for sharing your feedback.

We’re really pleased to hear that you found the app useful for understanding your store from the shopper’s point of view. That is exactly what the app is designed to do — help Shopify merchants identify where potential customers may be hesitating, what could be improved on product pages, and how the overall buying journey can be made clearer, smoother, and more conversion-focused.

Your feedback means a lot to us, and we’re excited to keep improving the app to help more Shopify stores increase trust, reduce friction, and turn more visitors into buyers.