Reviews (32)
we are having fruadelent donations, daily.
Thank you for reaching out — we're sorry to hear you're dealing with fraudulent donations. That's incredibly frustrating.
We've looked into this and it appears these donations are being added via direct cart access (Shopify's cart API), not through the DonateMate widget. Unfortunately, this is a broader Shopify storefront issue where bots can add any product — including donation products — directly to the cart, bypassing all on-page widgets.
If you'd like more assistance you can reach out to me directly at support@donatemate.app or you can contact Shopify Support.