Reviews (36)
No support response, no one to book, no one to email, tried changing plan and it didn't work
Hello Nordic Chems,
Thank you so much for taking the time to share your feedback — it truly means a lot to us, even when it's difficult to hear.
We are sincerely sorry for the experience you had. You deserved prompt, helpful support, and we fell short of that. Please know that your feedback is not taken lightly — it helps us grow and do better.
We really value you as a merchant and we would love the chance to make things right. Please don't hesitate to reach out to us directly at sales@smartive.io — we will make sure your case is handled with full attention and care.
Thank you again for giving us the opportunity to improve. We hope to hear from you soon!
