PicManager Bulk Image Upload

Hello Team,

Thanks a lot for sharing your thoughts with us. I’m truly sorry we let you down here. Waiting several days for help after reaching out by email is frustrating, especially when you’re trying to solve an issue quickly and keep your store work moving. I completely understand why that experience led you to uninstall the app.

This is not the level of support we want our customers to receive, and we appreciate you calling it out. We’ll review what happened on our side so we can better understand why your requests weren’t addressed in time and improve how we handle similar situations going forward.

If you’re open to giving us another chance, please contact us at help-center@amasty.com and mention your store name. We’ll do our best to look into the case personally and help with any questions you still have.

Either way, thank you for trying PicManager and for sharing honest feedback. We’re sorry your experience ended this way, and we’ll take it seriously.

Best regards,
Amasty Team