Reviews (31)

Overall rating
3.4
Counts per rating level
  • 29% of ratings are 5 stars
  • 26% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 35% of ratings are 1 stars
All reviews
June 23, 2026

We've been using AiSensy with our Shopify store for over 1.5 years, and it has become an essential part of our customer communication and marketing workflow. From day one, the WhatsApp order confirmation messages have helped us provide a better customer experience by keeping customers informed instantly after they place an order.

One of the biggest benefits for us has been the abandoned checkout automation. It has helped us recover a significant number of lost sales through timely WhatsApp reminders. Compared to traditional email reminders, customer engagement and response rates have been much better on WhatsApp.

We also regularly use AiSensy for marketing campaigns, product launches, and promotional offers. The platform makes it easy to reach customers directly, and we've seen strong engagement from our WhatsApp campaigns. The Shopify integration has been reliable, and setting up automations is straightforward even for non-technical users.

After using AiSensy for more than 1.5 years, we can confidently say that it has delivered real value to our business. If you're looking for a reliable WhatsApp marketing and automation solution for Shopify, AiSensy is a great choice. Highly recommended.

Craftybella
India
Almost 2 years using the app