Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We were getting way too many support tickets from customers who wanted to change their shipping address or swap a product after placing an order. Since installing this app, customers can handle most of those changes themselves, which has saved our support team a ton of time. We've also noticed fewer cancellations because shoppers can fix mistakes instead of asking us to cancel the order. The post-purchase product recommendations have even brought in a few extra sales. Setup was straightforward and the support team was quick to answer the couple of questions we had. Definitely worth it if you ship a decent volume of orders. A highly recommended app for merchants!