Digital Downloads ‑ Fileflare

Digital Downloads ‑ Fileflare

Reviews (151)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 7, 2026

Incredible customer service. (Especially if you want to switch services.)

I switched from Pendora because Pendora stopped sending emails without warning, leaving a huge backlog of unsent products... it was a disaster. Worse still because Pendora has no "export as CSV" function.

When I switched to Fileflare, the customer service team (Ian specifically) helped track down everyone who hadn't got their products, and email them (through Fileflare now) their exact orders. On the same day I switched.

Fileflare solved a very gigantic weeks-long headache. 5 stars.

The Struthless Shop
New Zealand
About 3 hours using the app
Kestrel replied July 7, 2026

Thank you for the kind words, and for giving Fileflare a try! I'm really glad we could track everyone down and get their orders delivered the same day you switched. That's exactly what we're here for. Reliability and good experience for our customers and yours :)

Love the videos, by the way!