Reviews (4)
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We've been a Zapiet customer since 2023, starting with Zapiet Pickup + Delivery before adopting Zapiet Eats for Wendy's PH. currently, we manage 100+ stores, and the platform has somehow been able to support the operational requirements of our online ordering business while providing a consistent customer experience.
As part of our development team, we've worked closely with Zapiet on implementations, troubleshooting, and feature requests. Their support team has always been responsive, knowledgeable, professional, and very friendly to work with. They listen to feedback and are willing to collaborate on practical solutions.
Overall, we've had a positive experience and appreciate Zapiet's continued commitment to improving the platform.
Thank you to the entire Zapiet Development and Support Teams for your hard work, responsiveness, and continued support. We appreciate everything you do.
Hi Mario,
Thank you so much for taking the time to share such thoughtful feedback. It has been a pleasure working with the Wendy's PH team throughout your journey with Zapiet and supporting your migration to Zapiet Eats.
We're incredibly grateful for the trust you've placed in both our platform and our team over the years. Collaborating with your team has been a fantastic experience, and your feedback has played an important role in helping us continue to improve Zapiet Eats for all of our merchants.
We'll be here every step of the way and we look forward to supporting you on the next stage of your journey.
Thank you again for your partnership and kind words it means a great deal to everyone here!
Best wishes,
Kitty
