Photoroom AI Listing Assistant

I would give minus ten if I could. I read other reviews and I knew it is required to have MAX plan to export from Photoroom to Shopify. I have two stores so I bought two Max Spaces (yes, you need pay separately for each store). It stopped working on the first evening, when I didn't use even 10% of my credits. Support were useless, but at least they got back at first. Functioning got partially restored on the next day - and stopped working after generating 18 images (out of 1500 limit). I bought annual subscription, highly priced plans, I have no contact with support for over 24hrs, and the last time I heard from them was asking me to go into incognito - I've done this before and I told them about this! Don't get fooled - this app looks so tempting, but it does not work with Shopify if you need more than 20 images, perhaps it's OK for small store owners - but who would need automation in a small store?
I have plenty screenshots to document and what I experienced feels like a scam simply.

Edit. After using it for 3 weeks I give 2 stars - as it works well - from time to time. Support is poor - probably due to time zone differences, but other apps offer 24/7 contact. My Photoroom stopped seeing Shopify products last night. I used ctrl shift F5, ctrl shift R, I cleared cache and cookies, I logged out, I tried incognito mode and i tried different browser - nothing helps.

It could be great app - but it's not yet/