Reviews (3)

Overall rating
4.6
Counts per rating level
  • 67% of ratings are 5 stars
  • 33% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
August 4, 2026

Support feels much more organized

We were looking for a simpler way for customers to raise support requests, and the Amazon-style issue flow has worked really well for us. Customers can select exactly what they need help with instead of writing long emails, so our team gets the right context straight away. It has cut down on back-and-forth and made resolving tickets much smoother.

SEOULSKIN
India
4 days using the app
PETRAY PRIVATE LIMITED replied August 6, 2026

Thank you so much for sharing this! ❤️

It means a lot to hear that the Amazon-style issue flow is helping your team get the right context from the start and making support smoother for everyone.

That's exactly the experience we wanted to create with Chililabs AI: Customer Support. Thanks for trusting us, and if you ever have ideas or feedback, we're always just a message away.