Digital Downloads ‑ Fileflare

Excellent app and outstanding support

We've been using Fileflare for many years to deliver ebooks and audio files through our Shopify store and have been very happy with it.

Recently, we experienced an email deliverability issue, and the support from Ian was exceptional. He was responsive, transparent about the cause of the problem, kept us informed about the fix, and followed up afterward to make sure everything was working properly. He also took the time to discuss options for improving our email delivery in the future without trying to push us into a more expensive plan.

Fileflare has been a reliable solution for our digital downloads, and it's especially reassuring to know that there is such thoughtful and responsive support behind it.

Highly recommended.