Reviews (39)
Easysize do not operate in good faith. Disappointed with how EasySize handles billing. We escalated beyond support and still got nowhere. For a tool aimed at Shopify businesses, the customer care around renewals is a real red flag. Would not recommend based on our experience. Save yourself and don’t touch this app. I've now seen other reviews relating to the same thing. Wish I saw this beforehand. Stay away from the app
Thank you for sharing your feedback. Our team has been in direct communication with you to address these concerns. We also contacted you before the annual plan renewed but did not receive a response.
The plan renewed under the agreed terms, and the app remained active for several months before you requested a refund. During this time, we also provided additional services at no charge to support the account. We couldn't approve a full refund for the extended usage because of the timing and the agreed billing terms. All charges followed the billing agreement accepted for the account.
We understand this wasn't the resolution you wanted. If you would like to discuss the account history further, our support team remains available.
