Reviews (31)
Used for years but recently have had very poor quality frames and lack of accountability with the issues and refusing to package better as “other people don’t have this issue”…
Also have experienced a lack of accountability for their system errors and issuing refunds for damaged or poor quality orders. A great shame as they have a good customer service team and good pricing but just starting to not be worth it.
We really appreciate your custom for so many year and are sorry you've recently had some bad experiences with the frames. Despite not hearing this complaint often we are actively working on improved packaging that should be launched next month.
We appreciate the comments about the support and pricing and hope that this delivery improvement gets you back to the service your customers expect.
