Reviews (31)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 26, 2026

Excellent quality fabrics from this company.

The app is very intuitive and a person with no IT experience can easily navigate .

The print on demand customer service support is excellent and always responsive.

The packaging is eco-friendly brown bags and always comes very well packed.

FISTPUMP
United Kingdom
7 months using the app
Hyper Merch Limited replied September 1, 2026

Thanks so much for the kind words. We're incredibly proud of our support team and are constantly working on making the Inkthreadable a joy to use, with some big things planned that we can't wait for you to see!

August 17, 2026

Used for years but recently have had very poor quality frames and lack of accountability with the issues and refusing to package better as “other people don’t have this issue”…
Also have experienced a lack of accountability for their system errors and issuing refunds for damaged or poor quality orders. A great shame as they have a good customer service team and good pricing but just starting to not be worth it.

SubtlyPrints
United Kingdom
Over 1 year using the app
Hyper Merch Limited replied August 19, 2026

We really appreciate your custom for so many year and are sorry you've recently had some bad experiences with the frames. Despite not hearing this complaint often we are actively working on improved packaging that should be launched next month.

We appreciate the comments about the support and pricing and hope that this delivery improvement gets you back to the service your customers expect.

April 30, 2026

Inkthreadable have been superb so far. A few weeks in using them and every delivery has been made on time and I've had no issues whatsoever. They are very responsive and helpful via messenger/email and I can't fault them so far. The products and printing are high quality and they have a wide range of products available. Highly recommend them

Ironmade Wear
United Kingdom
About 1 month using the app
April 27, 2026

The app is easy to use and works well, The only downside to the app is it sometimes runs on the slow side.
Inkthreadable have a great choice for POD to suit all ranges (from budget to premium garments) and upto now the print quality has been great, no issues whatsoever.
Turnaround from order to delivery has been pretty quick.
Well worth giving it a try

Smokin Shirts
United Kingdom
About 1 month using the app
Hyper Merch Limited replied April 28, 2026

Appreciate the review, thanks so much!

February 21, 2026

I use to use Printful but the quality was not there and deliveries was horrendous however with inkthreadable the printing was excellent and the clothing is top quality and was delivered within 7 days.

PUMPIFY
United Kingdom
26 days using the app
December 15, 2025

Customer Service is excellent. Embroidery is inconsistent - sometimes it is what you order, sometimes not. Printing is mostly good - had a few misprints. Quick to refund but slow to replace. Print timescales are poor, and delays are frequent.

Rip Industries
United Kingdom
6 months using the app
September 27, 2025

Very happy with the service we have been receiving from Inkthreadable, they always go above and beyond to make sure that our orders are right. In the early days of our brand journey we feel reassured that orders will go out and be of great quality. Linked and integrated very easily with our shopify site, we couldn't be happier.

Fish Fever
United Kingdom
About 2 months using the app
Hyper Merch Limited replied September 29, 2025

Thanks so much for your feedback, we really appreciate it! It's a pleasure working with you

January 27, 2025

The Inkthreadable team are amazing to work with as they're helpful, supportive and knowledgeable and are generally lovely people.

The products are top quality, shipped globally in good time and we constantly receive 5* ratings in our store.

Thanks for being brilliant collaborators :)

Ruben Namibia Shop
United Kingdom
5 months using the app
Hyper Merch Limited replied January 29, 2025

Thanks so much for your review, you're a delight to work with!

December 17, 2024

I was able to link my Shopify account incredibly easily to Inkthreadable and have enjoyed a seamless process of designing, uploading and selling items this year.

Most importantly for me however, has been having a direct contact at Inkthreadable who is always responsive and helpful. Selling online can be daunting and having a supplier who is so willing to engage in conversation and helping out whenever possible to answer our customer's questions has made this venture a viable one for me as a designer.

Total Saints Podcast
United Kingdom
About 1 year using the app
Hyper Merch Limited replied December 19, 2024

Thank you so much for your review, we really appreciate it!

January 27, 2025

Only ever had positive experiences using Inkthreadable. Customers love the products and the green packaging is a real selling point.

Proud Supplies
United Kingdom
Over 1 year using the app
Hyper Merch Limited replied January 28, 2025

Thanks so much for your review, we really appreciate it!