Inkthreadable: Print on Demand

I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you

Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond!

Their products are all brilliant quality and there's an excellent range to to choose from.

The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store)

I'd recommend Inkthreadable to anyone.

I have been using Inkthreadable for over a year and after going through numerous print-on-demand companies, Inkthreadable is by far the one of the best I have come across. It has incorporated all things most important to me which are accessibility, communication, speed, diversity and sustainability. Definitely would recommend it to anyone interested in dropshipping as there are no commitments and low-risk involved.

I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.

The process right from download was so straightforward. Integration is superb, providing a great user experience for vendors and customers alike. Highly recommend.

Inkthreadable …… says it all really…… Inkthreadable service, Inkthreadable products, Inkthreadable customer support…….

System itself is at 4/5, Customer Service is fast and always available, although not always problem solving orientated 3/4. Product portfolio 4/5, process time 3/5, unfortunatly currently the software does not tell you if stock is available or not. So far 75% of my orders involved products out of stock and I had to get back to customers and find alternatives.
The team is working on developing the IT to include out of stock information, but currently this really is a show-stealer. Whitout this component in the future, the fulfillment is not really saving time and work. So unfortunatly, at the moment only 2/5.

EDIT: I just had to uninstall the App. Unfortunatly we had too many returns and quality issues. Labels were not printed as agreed, prints were not centered and either to much left or right, or to low, wrong sizes were sent, sometimes with packaging slip - sometimes without and and and. It is just not a reliable service (stock availability asweel... see above) and we can currently not use it and pass these problems on to our customers.

The team is always helpfull and available, but overall deliverytime from the UK to Germany is far too long (sometimes 10-14 days) The system is developing fast and it is visible the team is trying, it is just not at a usable point yet. perhaps we will retry in a year or two, currently it is costing us money, time and unhappy customers.