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Very poor service, teeshirts often printed wrong and have to be redone, so the 3-5 days is not correct. They do not notify you that they printed your teeshirt wrong they just add extra days. I have a customer who has waited 12 days for a tee which was 5-10 days delivery the item has not been delivered now were told 30 days for a refund when it should of been delivered after ten. Had to order a replacement which will now take another 5+ days to send as they are going to make mistakes again for sure. Very Disappointed. THEY DO NOT CARE ABOUT YOUR CUSTOMERS ONLY THEMSELVES
This 5 star rating is for the app and for the excellent service I've received from Inkthreadable since I first contacted them about a month ago.
Every question I have had has been answered quickly and to my satisfaction.
Most importantly, the quality of their garment printing and their speed of order turnaround is incredible compared to my previous supplier.
Thank you for your review! We've worked hard to improve or shipping times over the past year so it's great to hear it's paying off. :) If anything changes, or you need a hand with anything at all, please contact our support team!
I have been using Inkthredible for 2 years now and would not use anyone else. Their customer service is just fantastic and the products are made with care and delivered on time. You have nothing to lose by using them as your POD supplier they are the best!
Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season!
We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year.
All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products.
Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!
I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you
Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond!
Their products are all brilliant quality and there's an excellent range to to choose from.
The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store)
I'd recommend Inkthreadable to anyone.
I have been using Inkthreadable for over a year and after going through numerous print-on-demand companies, Inkthreadable is by far the one of the best I have come across. It has incorporated all things most important to me which are accessibility, communication, speed, diversity and sustainability. Definitely would recommend it to anyone interested in dropshipping as there are no commitments and low-risk involved.
I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.
Thank you for your review! It's great hearing the app is easy to use, though if you have any ideas for improvement please let us know.
So far so good.
Been using inkthreadable for about a month now and their app integrates brilliantly and make it easy to choose what garments etc we print our t-shirts on. They have a great range!
The process right from download was so straightforward. Integration is superb, providing a great user experience for vendors and customers alike. Highly recommend.