Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 22% of ratings are 1 stars
February 25, 2022

I've been using Inkthreadable for a few months now and they've been spot on. Easy to integrate with my Shopify too. I've had a couple of print issues but this has only really turned into a positive as their best asset is probably their customer service, whether it be the online chat or via email - they've got back to me within the day and sorted any issues promptly. I'm hoping to continue to use Inkthreadable for a long time and look forward to new products I can get some designs on!

Broken Alloy
United Kingdom
4 months using the app
Edited July 11, 2018

Worst dropshipping service ever. Every now and then they are printing 1 t-shirt for 2-3 weeks. Support is always responding with a bs about quality control fail. If you value your clients time, then don't bother installing this app. And I've used them for more than a year, so this is a constant problem. There are plenty of dropshipping services that are much much better.

Entrykill
Ukraine
Almost 2 years using the app
Edited June 25, 2022

Really like this app, it's very versatile and allows you to keep your account updated. , I like Inkthreadable and I like what they do, which is produce some 250+ POD products by a family run company that I'm happy to trust with products that are going to one of our customers. They are a British Company making British products for designers etc to put their prints on, and it is an excellent range of products too. I think we will be with Inkthreadable for the foreseeable.
There are several layers of membership including a free account and the help and support that I've received so far has been excellent.
It's nice to supply British products because it's supporting the economy & the only shipping that we need to consider is when shipping our brand worldwide, and it is good not to have to import things that we can in fact produce I'm this country unlike some 6 week wait drop shippers waiting for their goods to clear whilst their customers get annoyed? No thanks and we don't have to think about that, nor not charging UK postage.
I will update this review regularly so that it isn't out of date. It's our go to app having support that is relevent to the UK economy. Can i add that Inkthreadable also have chat rooms and those themselves are a great place for information and ideas plus they're a good place for start-ups to learn. There is plenty of support information from all the different print styles to PNG file formats and the correct ppi to use, plus anything else you probably want to know, and it's good to feel that your business is just has important to Inkthreadable as anyone elses. FlippyNell

Flippy Nell,
United Kingdom
4 months using the app
Inkthreadable replied June 27, 2022

Thank you so much for taking the time to leave a review, we really appreciate it!

November 17, 2020

Service is excellent, app is easy to use, although tend yo use the Head to the website button as it seems easier sometimes.
Times were slower during initial lockdown, but communication was good and so I could inform my customers. Delays were inevitable and most customers are understanding as we're all in the same boat.
End customers are very happy with the quality.

IBLI
United Kingdom
About 4 years using the app
Edited August 17, 2018

Sucks!!!!!!
It's a hit and miss using their print fulfillment service. Their customer service team are commendable and always get back on time but the whole fulfillment service is just a letdown and disappointing. Print quality is so-so compared to other DTG providers I tried which much better. Had a missing order that didn't arrived, the team agreed to arrange for order replacement and re-delivery but after 4 weeks, nothing came. Recommend for any new startups or brands to look elsewhere if you just starting up your small business or you may end up dealing with order issues with your customers.

Shahada Company
Singapore
Over 1 year using the app
July 10, 2018

Where do i start with Inkthreadable? I run Two businesses and use Inkthreadable for both. The staff are always friendly and helpful. I've used other printing services and this one is by far the quickest for shipping. Usually have the item shipped within the week maximum. Only twice has it taken longer. You won't find better quality prints from another dropshipping service. Keep up the good Work, Alex, Liam and the rest! :)

Teehq
United Kingdom
3 months using the app
May 21, 2020

We've used Inkthreadable (a lot more than we expected to) since launching our brand. The app and UI is clean and fairly easy to navigate, although I would request a bit more clarity for the payment requirements etc, as that's a bt of a mindfield. That being said, the Inkthreadable teams support has been excellent and really makes them standout. Things have gone wrong, and issues have been flagged, but the team have identified and rectified our points, sending out replacement products when needed, FOC to us, which is all we can ask for the moment. Long term, it would be good to have some QA level back and forth, but understand that is difficult whilst ensuring rapid delivery as we require.
The quality of products on offer is excellent, we chose to stay clear of the cheapest options for most product and this paid off, the quality is great and selection is unparamount in UK POD services. Add to that environmentally aware packaging and a good notifications system for fulfilment, and we're happy!
Keep it up team, thanks for all the support!

postscript.af
United Kingdom
Almost 3 years using the app
September 28, 2016

The best print on demand app in the europe for now

Amztee
Canada
2 months using the app
Edited May 17, 2018

We chose Inkthreadable as we were keen to use a UK based supplier. However, we experienced numerous issues with quality, errors in fulfilment and poor customer service. Whilst customer service is prompt, you are left with the distinct impression they do not really care – or do anything meaningful to help. Christmas was a particular low point as they failed to meet their own delivery guidelines. Promised service improvements never materialised – and we have now closed our account having decided it is simply too risky to place the reputation of our fledgling online business in this company.

The Tank Museum
United Kingdom
About 1 year using the app
July 15, 2017

What a pain in the a**!!!

Now, i got on to inkthreadible as they have the biggest selection of products and color variations available. However lets review some facts real fast:

Product selection: best in Europe
Mockups: mostly S**T! (bad digital models mostly, bad resolution)
Printing quality: quite ok for cotton products, horrible on polyester (color distortion from Heat during print process
App: pain in the a** - you can't even name the products for better overview and only create new, instead of edit.
Production time: don't expect it to be 2 weeks - expect it to be 14 business days!
Payment: sometimes it´s working, sometime not :P

Bottom line: if you ONLY need simple shirts, go somewhere else. if you need more, better plan in some extra hours.

Delayon Eyewear
Germany
About 1 year using the app