Reviews (11)
Horrendous app, it is constantly not working. It keeps stating PENDING on the photos you are working on and it never does anything else. The other 7 5* reviews have clearly been written by the app company.
They have supposedly fix it twice and still no difference.
Dont go near this app it is terrible and Shopify should get rid of it.
Hello Nicky,
The “Pending” status simply shows that the image has not yet been processed. It will not change automatically.
You need to bulk-select the images and run the “Remove BG & Push” process. Once the images are processed, the status on the image listing page will be updated.
I have already sent you multiple guides by email, including a video showing the complete process. However, it appears that you have not reviewed them. You have also initiated multiple support chats, expressed your frustration, and then left before giving us a fair opportunity to explain the process or help resolve the issue.
I understand that you are frustrated, but it is equally frustrating for us when our instructions are not followed and our explanations are not given a chance to be completed.
Our app is used by more than 500 merchants, and our reviews are genuine. Shopify has strict policies regarding reviews, and we have invested significant time and effort into supporting our merchants and earning their feedback. Suggesting otherwise without understanding how the app works is unfair to our team.
Despite this, we are still open and willing to help. Please review the video guide and allow us to explain the process properly. We will be happy to guide you and resolve any genuine issue you are facing.
Regards,
Manifester Technologies
