Etsy Sync & Importer velopLab

They were OK until they weren't, Lackluster customer support. Wrote an email, messaged though the app 8 days prior. They have yet to do anything. No communication from humans only AI. Marie or Mary. One claims to be human but asked the exact same question that the AI bot does. Give them the info they asked for and no movement after days Extremely frustrating. In the meantime my store still has issues. Moving on to another provider.