Estimated Delivery Date & ETA
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Reviews (85)
support seems to doesn t care if u need something urgent if you are on a free plan. suppose i understand that i have low prio but i can't give 5 starts for that.
they also misslead you in the app saying things like "New Version is Live! Upgrade Now" even having a "switch to the new version" button but in fact u have to contact them and wait as they said "3-4" days
Thank you for sharing your feedback. We’re truly sorry that the migration process and support priority caused frustration.
The 3–4 day timeframe is needed because our team carefully migrates and syncs your existing settings, including date and delivery settings, to the new version. We do this to make sure nothing is affected on your live store. The new version also has new features and an updated plan structure, so it requires a proper migration rather than an instant switch.
We also understand that the “Upgrade Now” / “Switch to the new version” wording could make it seem like the process would be immediate. We apologize for the confusion and will work on making this clearer.
We really appreciate you giving us the opportunity to improve 🙏
