MBC Mix and Match Bundles App
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Reviews (375)
Unjustified charges, extremely expensive. One month you’re paying the minimum, and the next month you get a $400 bill for using just three combinations. It’s not worth it. I uninstalled it after two months of use. It’s a shame because the concept was good, but I’ll look for another app that offers something without these exorbitant charges and without any notification.
Thanks for the honest feedback, and sorry for your experience.
Your store actually had a great growth month in August (orders roughly quadrupled), and our pricing scales with order volume, so the charges tracked that growth rather than being random. The one thing that did go wrong on our end: the tail end of July's usage and August's usage landed in the same billing window, so it looked like one big $400 hit instead of two normal charges spread across two months.
Your satisfaction means everything to us, and we're truly sorry this experience fell short. We'd love the opportunity to make things right — we'd gladly refund the August usage charges to turn this around for you. Reach out anytime at support@mbc-bundles.com, we'd be happy to welcome you back and take great care of your store.
